Okay lets start by providing the vmware.log files and a file listing of the VM showing filename, size and date/time stamp. Also if the virtual hard disk is not monolithic and is a twoGbMaxExtentSparse type disk then include the base .vmdk file and if there are snapshots then include the base .vmdk files for those as well. (These are typicaly small ~4KB files for the twoGbMaxExtentSparse type disk.) Archive (compress) all requested information into a single .zip archive file and attach to a reply post.
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